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Unscripted conversations - Peer-to-peer Chats

Jill Dassen avatar
Written by Jill Dassen
Updated over a week ago


Hospitality Net INSIDERS is a platform developed for disseminating privileged industry insights. The platform presents a series of one-on-one, video-recorded dialogues between two industry executives discussing a topic of current interest to hospitality business leaders.

To ensure that this peer-to-peer conversation is not only one that produces some real food for thought, but is also natural and relaxed, we have conceived of INSIDERS as a chat between knowledgeable decision-makers who also know each other already as friends.

So an INSIDERS conversation is not a conventional interview between a journalist asking a list of scripted, pre-submitted questions and a senior manager responding with approved answers. Instead, it is meant to be an open, informal exploration of opinions, ideas, and observations – and reactions to them – that takes place between equals.

The way an insider’s conversation is arranged is also different from a standard journalistic interview. One executive – the Host – selects a peer – the Guest – to join him/her for a conversation on a topic that both parties could probe in some depth.

Hospitality Net will provide all the needed guidance and infrastructure to record and publicize the event. When the conversation is made public by Hospitality Net, it is the Guest’s turn to become the Host of the next INSIDERS conversation, inviting a different executive to join a new one-on-one dialogue. In this way, a chain of fascinating conversations unfolds over time, each exploring issues of common interest and potentially building on the ideas brought up in previous rounds.


Here's how the process and logistics work:

  • STEP 1: Imagine and Identify your preferred GUEST\

  • STEP 2: Invite your guest with a personal email (see suggested email format)

  • STEP 3: Agree on a date for the INSIDERS session to be recorded.

  • STEP 4: Schedule/book your INSIDERS session with Hospitality Net (use this form)

  • STEP 5: Define, document & share the topic(s) you would like to discuss

  • STEP 6: Hospitality Net sends a calendar invite to the host and guest

  • STEP 7: The session will be recorded and will broadcast within a week


HNtv INSIDERS: Hotel ICON ~ The First 10 years And Beyond

A candid but in-depth discussion between Terence and Richard Hatter, GM of Hotel ICON Hong Kong, and Adjunct Associate Professor at the School of Hospitality Tourism Management – SHTM PolyU, about how Hotel ICON came to be and how it continues to live up to its name in the Hong Kong landscape. They cover a wide range of topics from putting people first and understanding the needs of the customer [CRM], EVs, CSR amid a contactless environment, and the importance of design. James Bond even gets a look-see in their discussion as they entertain thoughts of a nice Cigar to cap the session.

HNtv INSIDERS - A Conversation Between Willem Both, EVP IT at Kerzner International, and Carson Booth, HFTP Board Member

In this conversation, mutual friends and former colleagues at Starwood, Willem Both (EVP Information Technology at Kerzner International) and Carson Booth (HFTP Board Member) share some of their memories at Starwood and discuss their joint thoughts on tech budgeting and ROI, as well as the lasting trend of self-service and contactless travel.

HNtv INSIDERS - Discussing the need for transformational thinking in hospitality

A conversation between Michael Levie and David Keen, Co-Founders of KUBE Ventures.

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